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Introduction

The knowledge Base is the brain of your AI Assistant.

It's a centralised, intelligent hub that stores all the information you feed into myReach — from documents and articles to notes and website links. Whether it's through an integration or a manual upload you can save any type of digital data. Think of it as your digital brain, organised and always ready to retrieve your knowledge.

It helps you to centralise, search and organise your information and your company’s information.

myReach App


How it Works

The Knowledge Base is designed to be the single source of truth for the AI Assistant and Genies. When you ask a question, the AI searches your Knowledge Base to find the most accurate and relevant information. This means the quality of the AI's answers depends directly on the quality and completeness of the information in your Knowledge Base.

Here's a simple breakdown:

  • You Add Information: You add content to myReach through various methods, either from the multiple integrations available, or as a manual upload.

  • The AI Learns: The AI automatically processes and understands this information, creating connections between different pieces of content. You can find the "AI Status" in the Properties Tab of the node.

  • You Ask, myReach Answers: When you ask a question, the AI searches through your entire knowledge base (or the Workspaces you select) to find the most semantically similar information to provide you with a precise, contextual answer.


What to Find Here

This section of the myReach Handbook will guide you through everything you need to know about the Knowledge Base. You'll learn how to:

  • Add Content: Discover the many ways to populate your Knowledge Base.

  • Organise Information: Learn how to structure your content so it's easy for both you and the AI to navigate.

  • Leverage AI: Get tips on how to ask effective questions to get the best results from the myReach AI.

Ready to build your personal knowledge hub? Let's dive in.


Use Case Examples

So, how does building your Knowledge Base help you? By adding information to myReach, you're creating a powerful assistant that can help with a wide range of tasks.

  • Learning & Research: Quickly find answers to questions from your saved articles, notes and files.

  • Work & Projects: Get instant access to key details from past meeting notes, project documents and client contracts.

  • Onboarding & Training: Create a centralised hub of information to help new team members get up to speed quickly, or a hands-off onboarding for new employees.

  • Problem-Solving: Find relevant information from previous support tickets or troubleshooting guides to solve new issues faster.

  • Brainstorming: Generate new ideas by drawing connections between articles, notes and documents you've saved.

  • Planning & Organisation: Use your stored information to plan projects, manage tasks and track progress effectively.

These are just a few examples, the use cases of myReach are endless and entirely customisable to your company's specific use case.


Key Benefits of Your Knowledge Base

myReach enhances productivity by enabling you to connect ideas, manage data and find information quickly, empowering you to make informed decisions and drive results. By centralising all your information, it empowers you to:

  • Find Information Instantly: No more digging through folders or trying to remember exact file names. Just ask the myReach AI Assistant a question, and it will find the relevant information for you, no matter where it's stored.

  • Boost Productivity: Spend less time searching and more time doing. The myReach AI can summarize long articles, pull key details from documents, and connect related ideas for you.

  • Make Smarter Decisions: With all your information at your fingertips, you can quickly gather the data you need to make informed decisions and drive better results.

  • Work and Live Smarter: myReach is your personal database for everything. Store work contracts, client profiles and project research alongside personal notes and interesting web articles. Avoid the clutter of countless open tabs and keep everything organised and within reach.

As long as it’s saved in myReach you can ask the AI Assistant anything about your things and it will answer. 🤖 It’s like a Google or ChatGPT, but powered for your company's knowledge.


What Makes myReach Different?

While other tools might use AI for basic search, myReach goes much further. The core of myReach is built on a powerful, underlying principle that sets it apart from traditional systems. The use of the LLM for search is only one of the many functionalities of myReach.

Instead of organising your data in a rigid, folder-based structure, myReach uses a graph database. This system mimics how your brain works, connecting your information based on context, relevance and relationships. It’s not just about searching; it’s about understanding your information.

This unique approach unlocks powerful functionalities that are simply not available in most other tools. It's a combination of multiple things all in one tool:

  • Interconnected Knowledge: See the relationships between different documents and ideas.

  • In-text References: Link notes and documents directly to other items within your Knowledge Base.

  • 3D Visualisation: Explore your connected information in a unique visual format.

This combination of a powerful AI Assistant and a groundbreaking approach to data organisation is what makes myReach the ultimate tool for managing your knowledge.