Welcome to the myReach Handbook!
This handbook is your go-to guide to understand every aspect of the myReach App. Here, you’ll find everything from its features, tutorials, pricing, advanced functionalities and more.
Use it as a comprehensive walkthrough to get all the help you need and ensure you make the most of myReach's features and capabilities from the get-go.
Sections you'll find:
Getting Started
Understand the first steps to install the App and get started.
Find out more about the available tutorials and onboarding help.
Discover some of the basic settings, such as dark mode and more.
Understand the terminologies used in myReach.
Knowledge Base
Discover the Home page and all its hidden benefits and helpful features.
Understand what are nodes, the specifics (relationships, properties and comments) and the types of nodes.
Understand how myReach uses AI throughout the App, and the power of AI for knowledge management.
Learn about the value of dedicated Workspaces to streamline and organise your work and projects effectively.
Harness the power search powered by AI, through the various search options available.
Explore the different views available, to suit your preferences and optimise your workflow efficiency.
Extend the capabilities of myReach directly to your browser for seamless accessibility and productivity enhancement.
Explore the ways you can troubleshoot common issues in myReach.
Quick access to some of the popular FAQs about myReach.
myGenie
Understand what myGenie is – external Assistant powered by AI.
Learn how to set up your AI Assistant and install it on your website.
Manage your Genie. Customise it to your brand, review user chats, track data, get insights and take action.
Learn how to install a Genie on your website, with step-by-step guides for most popular website builders.
Explore the use cases, from customer service to employee onboarding, R&D and more.
Imports & Integrations
Assistant
Profile
Manage your profile including personal information, account settings and quick links.
Stay informed and in control with comprehensive data on your usage patterns and trends within the App.
About
Explore the features and benefits of both the Pro and Enterprise plans to choose the best fit for your needs.
Understand how data security measures are undertaken and the specific protocols in place.
Learn about the storage capacities and usage limits to optimise your myReach experience.
Discover the story and mission driving the myReach team.
Gain an understanding of the myReach App and its unique offering.