Welcome to the myReach Handbook!
This handbook is your go-to guide to understand every aspect of the myReach App. Here, you’ll find everything from its features, tutorials, pricing, advanced functionalities and more.
Use it as a comprehensive walkthrough to get all the help you need and ensure you make the most of myReach's features and capabilities from the get-go.
Sections you'll find:
Getting Started
Understand the first steps to install the App and get started.
Find out more about the available tutorials and onboarding help.
Get help from our team on bug reports and new feature requests in the myReach Forum.
Discover some of the basic settings, such as dark mode and more.
Understand the terminologies used in myReach.
myKnowledge
Discover the Home page and all its hidden benefits and helpful features.
Understand what are nodes, the specifics (relationships, properties and comments) and the types of nodes.
Find out more about the core of myReach, the AI Assistant, for seamless search and chat.
Understand how myReach uses AI throughout the App, and the power of AI for knowledge management.
Learn about the value of dedicated Workspaces to streamline and organise your work and projects effectively.
Discover the diverse platforms that seamlessly integrate with myReach for enhanced workflow management.
Harness the power search powered by AI, through the various search options available.
Explore the different views available, to suit your preferences and optimise your workflow efficiency.
Manage your profile including personal information, account settings and quick links.
Stay informed and in control with comprehensive data on your usage patterns and trends within the App.
Extend the capabilities of myReach directly to your browser for seamless accessibility and productivity enhancement.
Explore the ways you can troubleshoot common issues in myReach.
Quick access to some of the popular FAQs about myReach.
myGenie
Understand what myGenie is – external Assistant powered by AI.
Learn how to set up your AI Assistant and install it on your website.
Manage your Genie. Customise it to your brand, review user chats, track data, get insights and take action.
Learn how to install a Genie on your website, with step-by-step guides for most popular website builders.
Explore the use cases, from customer service to employee onboarding, R&D and more.
About
Discover the myReach Forum and user feedback.
Explore the features and benefits of both the Free and Premium plans to choose the best fit for your needs.
Stay updated on our upcoming features and enhancements to get a glimpse of the future of myReach.
Understand how data security measures are undertaken and the specific protocols in place.
Learn about the storage capacities and usage limits to optimise your myReach experience.
Discover the story and mission driving the myReach team.
Gain an understanding of the myReach App and its unique offering.