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How to install myGenie on your website

To install a Genie, you will need to copy a short script from myGenie Settings to your page's code. Here's a quick step-by-step guide to install it:

The myGenie script works with regular websites as well as Single-page applications (SPAs).

If you're using Google Tag Manager (GTM) or a similar tool, you can add the myGenie script the same way you would add a tracking pixel.


Step 1: Get your Genie embed script code

  1. Login to myReach and head to the myGenie section on the left sidebar.

  2. Click on your Genie, or click +New to create a new Genie.

  3. Go to the General Settings section in the Settings tab.

  4. Scroll down to the Chat Widget section and copy the script provided.

Add


Step 2: Install the script in your website

  1. Open the HTML code of your site.

  2. Paste the script into the HTML header of each page where you want to display the Genie.

  3. Save all changes made to your website's HTML

Step 3: Enable the Genie

  1. Go to myReach and navigate to the General settings in Settings tab in the widgets section.

  2. Use the widget status toggle to activate and deactivate the Genie.

  3. Test the chat to confirm it's functioning correctly and providing a smooth user experience.

See below, for specific instructions to install the Genie on some of the most popular website builders: