Use Cases

myReach is an AI-powered knowledge management platform designed to revolutionise how companies manage, access and interact with their knowledge. It enables users to query company information all in one search bar, with instant answers, sources and in-text references.

myReach also enables creating AI Assistants for external support, to engage leads and resolve customer issues faster than a human agent. It offers a powerful AI dashboard to gain insights and understand user behaviour.

There are multiple use cases of myReach. Companies around the world are using myReach to automate customer service for restaurants and e-commerces (reducing around 72% of their tickets), training temporary workforces, or even helping perform due-diligences.

Below is a list of some of the most common use cases:

• Customer Service
• Onboarding Employees
• Research and Development
• Education