Use Cases

The use cases of myReach are numerous. As an AI-powered knowledge management platform designed to revolutionise how companies manage, access and interact with their knowledge, it enables users to query company information all in one search bar, with instant answers, sources and in-text references. It also offers AI Assistants for external support, to engage leads and resolve customer issues faster than a human agent, with an internal AI dashboard to gain insights on user behaviour.

Companies around the world are using myReach for multiple use cases, ranging from automating customer service (reducing around 72% of their tickets), onboarding employees and training temporary workforces, or even helping perform due diligences.

Below is a list of some of the most common use cases:

• Customer Service
• Onboarding Employees
• Research and Development
• Education