Glossary
Assistant
The AI Chat of myReach. It allows users to interact with an artificial intelligence system to ask questions, seek information and get insights about their knowledge. Found in the left sidebar.
Attachment
A file, document or image added to a Note to provide additional context or information.
Board View
A visual display of nodes organised in a board-like structure, providing a quick overview of information. Go to Knowledge Base (left sidebar) to see it.
Browser Extension
A tool integrated into web browsers to enhance functionality. It's used to save, organise and interact with online content. Available in Chrome or Firefox.
Card View
A visual display of nodes organised in the form of cards, providing an image preview and short section of information. Go to Knowledge Base (left sidebar) to see it.
Categories
Categories are a feature of myGenie – They're essential for tracking and analysing key topics and questions. They help you understand your users, identify knowledge gaps on your website, monitor key issues of concern and create targeted marketing funnels. Found in myGenie (left sidebar) > AI > Categories.
Comment
Text or notes added to a Node to provide feedback, context, or additional information.
Extracted URLs
Web links automatically identified and extracted from the content of a node.
Follow-Up Question
A question recommended by the AI Assistant based on the user's previous question. The user can click on it to ask instantly, without typing anything. Found in the Assistant or the Genie chat (left sidebar).
Home
The first thing a user sees when they log in to myReach. It provides an overview of the user's recent activity and gives quick access to the most important features. Found in the left sidebar.
Integration
The connection of external tools, services and platforms with myReach for enhanced functionality. Found in Imports & Integrations (left sidebar)
Knowledge Base
myReach's centralised repository with all the knowledge the user has saved in myReach. It's the core of the tool, used to store and organise knowledge for easy access, search and retrieval. Found in the left sidebar.
List View
A visual display of nodes organised in a list, providing a detailed overview of information. Go to Knowledge Base (left sidebar) to see it.
Mention
A reference to another node in myReach by tagging or mentioning it in a Note. Also known as an in-text mention.
myGenie
myGenie is an AI-powered chatbot (AI agent) that can be shared with others to querie your knowledge. It can be embedded on your website (as a customer service agent) or via link. It provides instant, human-like responses to questions 24/7. Found in the left sidebar.
myKnowledge
Also known as the "Knowledge Base". It's myReach's centralised repository with all the knowledge the user has saved in myReach. Found in the left sidebar, as Knowledge Base.
Node
Each piece of information saved in myReach is considered a Node (whether it's a file, website, note, topic, contact, etc). Every PDF, website, etc. is considered a Node. Go to Home or Knowledge Base on the left sidebar and click "+Create" to add a new node.
Property
An attribute or characteristic associated with a node, providing additional details or metadata. Some properties are automatic (reading time, description, creation date, last modified), while others are customisable and created by you. They can be of different types, such as a checkbox, currency, date, importance, number, rating, time, text, etc. Go to Knowledge Base (left sidebar) and click on any node to see its Properties.
Recommendation
AI-powered suggestions of relevant connections in a user's data. There are 4 types of recommendations:
1. Node similarity
2. Locations, Contacts, Companies and Tags
3. Extracted URLs
Relationship
A connection between two nodes, indicating a thematic or contextual link. A node can have multiple relationships.
Semantic Search
An advanced search method that interprets the meaning and context of queries to provide more relevant and accurate results, going beyond simple keyword matching. This can be updated in the search bar of the Knowledge Base (left sidebar), by clicking the icon on the right of the search bar.
Summary
An AI-generated summary created for all Files, Websites and Notes saved in the App. The summary can be found in the Properties Tab of the Node.
Tag
A type of Node that can be saved in myReach. It can either be a Topic, Place, Company or Contact. It can be connected to another Node for categorisation and easy retrieval.
Topic
A type of Tag, used to create categories or subjects associated with nodes, helping to group related information.
Trash Workspace
A designated Workspace for temporarily storing deleted nodes before permanent removal. Items in the trash remain there until the user permanently removes them.
Unassigned Workspace
A Workspace where Nodes are placed when no specific Workspace is selected when saving, or because their original Workspace is deleted.
Visualiser
A 3D visual display of nodes that provides a visual representation of data, relationships, or patterns in 3D. Go to Knowledge Base (left sidebar) to see it.
Genie / Widget
Also known as myGenie. It's the AI Agent that can be embedded into a website (for instance for customer support), or shared via a link.
Workspace
An organisational space within myReach where Nodes are grouped based on a common theme or project. Found in the left sidebar.